Frequently
Asked Questions
1What is the Trinity inner Circle membership?
The Trinity Inner Circle membership for our three hotels (Gift City Club, a member of Radisson Individuals, Fortune Landmark Ahmedabad, Fortune Select SG Highway, Ahmedabad) loyalty program focuses on restaurant likely emphasizes exclusive dining experiences. And guest will get 500 bonus points on joining the Trinity inner Circle program,
Trinity Members can enjoy benefits such as :
A : Priority Table Reservations: Easier access to book tables, especially during peak times.
B : Loyalty Points: Earn points on dining which can be redeemed in your next food invoice.
2How can I become a Trinity inner Circle member?
To become a member of the Trinity Inner Circle, call us on +91 6359700102, +91 9825414057, +91 9099937418 / or write us on any of these email fbm@giftcityclub.com , fbm.fla@fortunehotels.in, fbm.fsa@fortunehotels.in and our support team will assist you with the required information to enroll you for the membership program.
3How do I sign-in to my Trinity inner Circle account?
Visit the Website: Go to the official website of the Trinity Inner Circle program.Enter your Mobile number.
Request OTP: Look for an option to receive an OTP (usually sent to your registered phone number)
Enter the OTP: Press continue to login.
4Is the Trinity inner Circle membership free?
Yes
5How can I modify my account information?
You can update account Information by using edit profile option in dashboard.
6How long are my points valid for?
Your points are valid for 24 months from the day they are added to your account.
7How many tiers are there in the program?
Trinity inner Circle program has three tiers:
Silver: With Silver(Accrual of 2 points per Rs.100 spent)
Gold: With gold, you are in the powerhouse of the program. (Accrual of 5 points per Rs.100 spent)
Platinum: Our highest and most exclusive tier where you'll enjoy benefits tailor-made for you. (Accrual of 10 points per Rs.100 spent)
8How is my tier Upgrade Spends calculated?
Silver: (0-100000)
Gold: - (100001-250000)
Platinum: - (250001 & above)
9How are my points calculated?
Silver: ( Accrual of 2 points per Rs.100 spent)
Gold: (Accrual of 5 points per Rs.100 spent)
Platinum: (Accrual of 10 points per Rs.100 spent)
10Where can I see my points balance?
Log in to Your Account : Visit the Trinity Inner Circle website and sign in with your register mobile number.
Access Your Profile: Once logged in, navigate to my account. This section displays your points balance and view Transaction History for points statement.
11How can I make sure my points don't expire?
Look for opportunities to redeem your points with our three hotels (Gift City Club, a member of Radisson Individuals, Fortune Landmark Ahmedabad, Fortune Select SG Highway, Ahmedabad) before the two years are up.
12Can I share my membership with others?
The Trinity Inner Circle membership is non-transferable and limited to the registered member only. However, you can always refer your friends and family to join the Trinity Inner Circle and enjoy the benefits individually.
13How can I contact customer support?
Our dedicated customer support team is available to assist you with any queries or issues related to your membership. Please reach us through - Email: fbm@giftcityclub.com, fbm.fla@fortunehotels.in, fbm.fsa@fortunehotels.in
Phone: +91 6359700102, +91 9825414057, +91 9099937418